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Our Store Policies

Things You Need to Know

We founded Imperfect Masterpiece with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Returns

Original artwork must be returned within 7 business days of purchase for a full refund. After 7 business days only will exchange for equal or lesser value.

All apparel and foot wear are made to order, therefore all apparel and footwear are non refundable unless the product is damaged by the manufacturer ( ie: poor print quality). We will accept returns for exchange only. All returns must be recived within 7 business days of delivery date.

Art prints, home decor, lifestyle items purchased through Fine Art America will be fully refunded if returned with in 30 days.If you're not happy with a purchase, for any reason, you can return it to us within 30 days of the order date.   As soon as it arrives, we'll issue a full refund for the entire purchase price.   Please note — we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.